Privacy Policy

1. Information We Collect

We may collect information including your name, email address, phone number, shipping address, billing information, order history and communications with our team.

Technical information such as IP address, browser type, device information and website usage may also be collected automatically through Shopify and related service providers.

2. How We Use Your Information

Your information may be used to:

• Process and fulfill orders;
• Arrange shipping, delivery and assembly services;
• Provide customer support;
• Respond to warranty or return requests;
• Improve our products and services; and
• Comply with applicable legal obligations.

3. Information Sharing

IRONBAY™ does not sell or rent your personal information.

Your information may be shared only with trusted service providers, including payment processors, shipping carriers, logistics companies, installation partners and technology providers where reasonably necessary to complete your order or provide requested services.

4. Data Security

We take commercially reasonable measures to protect personal information against unauthorized access, disclosure, alteration or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Your Rights

Subject to applicable Canadian privacy legislation, you may request access to, correction of or deletion of your personal information by contacting us using the information below.

6. Third-Party Services

Our website is powered by Shopify and may use third-party applications, payment providers, analytics services and other technologies. Those providers maintain their own privacy policies, which should also be reviewed where applicable.

7. Policy Updates

IRONBAY™ reserves the right to modify this Privacy Policy at any time without prior notice. The latest version published on our website shall govern the collection and use of personal information.